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adjackson3 Profile
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Appreciate new version BUT....


quote:

I appreciate the release of the 11.2.70 version of SmartScore 64 Pro. It tells me that you people are still working on it. That's a good thing because frankly, I have not found another app that does what this one does. I've been using it for many years.

At this time, I have one major complaint. It's been brought up before and it's still a problem. The "sticky cursor". I am constantly having to fiddle and redo cursor movements. Sometimes all I have to do is merely move the cursor without clicking and the entire screen moves. Sometimes when I shift-click a note to move it, the entire screen moves or the note moves is the opposite direction from my movement of the cursor. Sometimes it does nothing at all.

If you are having difficulty replicating this problem, I am more than happy to work with you.



The issue with Apple Magic Mouse was addressed in our 11.5.85 maintenance update:
https://www.musitek.com/updates.html

Musitek Tech Support

Last edited by Tech Moderator, 6/21/2022, 9:40 am
7/15/2021, 5:56 pm Link to this post Send Email to adjackson3   Send PM to adjackson3 Blog
 
mikey12045 Profile
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Re: Appreciate new version BUT....


Just a wild guess: are you using an Apple Magic Mouse?

---
SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
7/15/2021, 7:18 pm Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 
adjackson3 Profile
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Re: Appreciate new version BUT....


Your guess is not surprising. A year or so ago, this issue was discussed in this forum and Apple Magic Mouse was suggested as the culprit.

In my case, as it was last time, I am not using an Apple Magic Mouse. I am using a 2017 15" Apple Macbook Pro with macOS Big Sur 11.4. Mostly I use an external trackpad. The other day, I was using the built-in trackpad. The problem continues to be the same.

I have lived with it because I like really like the capabilities of SmartScore. I have enf files on my computer back to 2003.

As I said before, I am more than willing to work with MusiTek to solve this problem.
7/16/2021, 9:47 am Link to this post Send Email to adjackson3   Send PM to adjackson3 Blog
 
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Re: Appreciate new version BUT....


Just for fun, if you’re interested, try it with a corded mouse or trackpad.

---
SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
7/16/2021, 12:32 pm Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 
adjackson3 Profile
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Re: Appreciate new version BUT....


same problem with bluetooth trackpad. Trying to locate a corded mouse...
7/19/2021, 1:16 pm Link to this post Send Email to adjackson3   Send PM to adjackson3 Blog
 
mikey12045 Profile
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Re: Appreciate new version BUT....


There must be one, in that box in the closet with the 3-1/2 inch floppies and SCSI cords!

<Geez, Mike, how old are you? emoticon >

---
SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
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adjackson3 Profile
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Re: Appreciate new version BUT....


I found a dinosaur next door who had one.

I have only tested it a short while but it seems to work correctly.

That raises some interesting questions as to the root cause of the problem. One might jump to the conclusion that it's the bluetooth connection. However, the problem happens with the track pad built into my laptop. I assume it's hardwired.

Do you have a sense of how many other folks are experiencing this problem. I assume it's not just me.

Further testing to come.
7/19/2021, 5:35 pm Link to this post Send Email to adjackson3   Send PM to adjackson3 Blog
 
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Re: Appreciate new version BUT....


I don’t think we have a number of people. But as you remembered, just about all of us with a bluetooth mouse. It’s interesting that the trackpad, even hardwired, causes the problem. I don’t remember if anyone said it worked fine for them.

---
SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
7/19/2021, 6:43 pm Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 
adjackson3 Profile
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Re: Appreciate new version BUT....


You have saved SmartScore for me. I am truly grateful for your suggestion.
I have been working on a 19 page score that did not recognize well. I spent a considerable amount of time editing it with the cursor constantly doing crazy things. I switched to a corded mouse and my problem was solved. The hour I just spent doing the final edits was a breeze. No weird cursor jumping around. No weird scrolling up, down and sideways. Even the scroll wheel worked as it should.
I'm going to try and borrow a trackball and see how that works.

THANK YOU
7/20/2021, 1:33 pm Link to this post Send Email to adjackson3   Send PM to adjackson3 Blog
 
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Re: Appreciate new version BUT....


Glad to help!

---
SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
7/20/2021, 5:53 pm Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 


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