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dcgwell Profile
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Registered: 12-2018
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Can't save recognized files.


quote:

Can't get Music-To-XML to save anything, not even an XML file. Process always ends with a message saying that the file can't be saved. Anyone have any ideas? Hope I didn't waste $99 on this app.



Please send the import file (PDF or TIF) to;
Tech@musitek.com

We will get back to you with a full description of why the file did not process. A couple of possibilities are:
- The PDF was password-protected
- The PDF was RGB color (needs to be gray or B&W)
- The PDF included a cover page, front matter or table of contents. Only music pages can be processed.

Last edited by Tech Moderator, 4/17/2019, 8:24 am
12/17/2018, 2:44 pm Link to this post Send Email to dcgwell   Send PM to dcgwell Blog
 
mikey12045 Profile
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Registered: 02-2014
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Re: Can't save recognized files.


Can you describe exactly what you're doing, step-by-step? Maybe we can spot a missing step, or something.

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SSX2 Pro v. 10.5.8, Mac 10.13.3, Finale 26.1
12/18/2018, 7:08 am Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 


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