mikey12045
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Important alert for Mac users
I recently upgraded to Mojave, and ran into a MAJOR problem. The cursor does not change appearance, to indicate which tool has been chosen. The tool still works, but this is a pretty big inconvenience.
Tech support tells me that they are aware of it, but no patches will be issued. It has been addressed in the 64-bit rewrite of the app, but no information on when that might be. I’m not happy, but there it is.
Last edited by Tech Moderator, 10/26/2018, 2:11 pm
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SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
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10/7/2018, 5:30 pm
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Tech Moderator
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Re: Important alert for Mac users
mikey12045 wrote:
quote:
I recently upgraded to Mojave, and ran into a MAJOR problem. The cursor does not change appearance, to indicate which tool has been chosen. The tool still works, but this is a pretty big inconvenience.
Tech support tells me that they are aware of it, but no patches will be issued. It has been addressed in the 64-bit rewrite of the app, but no information on when that might be. I’m not happy, but there it is.
We have had a few, but not all, SmartScore users running Mojave with this issue. It is possible there is a conflicting program running simultaneously or in the background. There will not be a fix until SmartScore 74 is released next year.
NOTE: We do know that Microsoft Word for Mac may sometimes conflict and slow SmartScore.
Musitek Tech Support
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10/26/2018, 2:10 pm
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mikey12045
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Re: Important alert for Mac users
My solution has been to create a bootable SSD drive with High Sierra. When I need SmartScore, I will have to reboot onto that drive, and do my work, there.
It works, but it is less than ideal. I wish tech support would work on a patch, rather than making us wait for the upgrade.
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SS64 Pro v. 11.5.99, Mac Ventura 13.6.3, Finale 27.4.1
wawoodman at aol dot com
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10/27/2018, 7:28 am
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