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Important alert for Mac users


I recently upgraded to Mojave, and ran into a MAJOR problem. The cursor does not change appearance, to indicate which tool has been chosen. The tool still works, but this is a pretty big inconvenience.


Tech support tells me that they are aware of it, but no patches will be issued. It has been addressed in the 64-bit rewrite of the app, but no information on when that might be. I’m not happy, but there it is.



Last edited by Tech Moderator, 10/26/2018, 2:11 pm


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SSX2 Pro v. 10.5.8, Mac 10.13.3, Finale 25
10/7/2018, 5:30 pm Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 
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Re: Important alert for Mac users


mikey12045 wrote:

quote:

I recently upgraded to Mojave, and ran into a MAJOR problem. The cursor does not change appearance, to indicate which tool has been chosen. The tool still works, but this is a pretty big inconvenience.


Tech support tells me that they are aware of it, but no patches will be issued. It has been addressed in the 64-bit rewrite of the app, but no information on when that might be. I’m not happy, but there it is.



We have had a few, but not all, SmartScore users running Mojave with this issue. It is possible there is a conflicting program running simultaneously or in the background. There will not be a fix until SmartScore 74 is released next year.
NOTE: We do know that Microsoft Word for Mac may sometimes conflict and slow SmartScore.

Musitek Tech Support

10/26/2018, 2:10 pm Link to this post  
 
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Re: Important alert for Mac users


My solution has been to create a bootable SSD drive with High Sierra. When I need SmartScore, I will have to reboot onto that drive, and do my work, there.

It works, but it is less than ideal. I wish tech support would work on a patch, rather than making us wait for the upgrade.

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SSX2 Pro v. 10.5.8, Mac 10.13.3, Finale 25
10/27/2018, 7:28 am Link to this post Send Email to mikey12045   Send PM to mikey12045 Blog
 


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