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Registered: 07-2015
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posticon Extremely Slow Scrolling

Scrolling through ENF and TIFF split screen window is extremely slow. I tried ENF window only and still as slow. It's almost unresponsive. The scan recognition speed was OK though!

High Sierra 10.13.4
Smart Score X2 10.5.8

Last edited by Tech Moderator, 10/21/2018, 3:30 pm
4/11/2018, 6:06 pm Link to this post Send Email to Rotkob   Send PM to Rotkob Blog
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Registered: 12-2005
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Re: Extremely Slow Scrolling

The behavior you're describing suggests you are running SmartScore simultaneously with Word for Mac on your High Sierra / Mojave platform. This is a known conflict. Closing Word (and even Excel) should fix the problem. It is a 32-bit / 64-bit issue that should resolve itself with the release of SmartScore 64 in 2019.

Musitek Tech Support
10/21/2018, 3:30 pm Link to this post  

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