Runboard.com
You're welcome.
Smart Score User Forum

runboard.com       Sign up (learn about it) | Sign in (lost password?)


 
papageno Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user
Global user

Registered: 12-2013
Posts: 1
Karma: 0 (+0/-0)
Reply | Quote
SmartScore X2 download sales.


quote:

Hello, I am a Finale 2014 user (actually, a Finale user since ver. 1.X).
I am suggesting that Musitek brings the sales process of SmartScore to 21st century and wins more customers that way.
Past years most of software sales has gone download-based, no need for printed manuals, boxes, customs declarations etc.
For now:
1) pay for SmartScore licence (necessary)
2) pay for boxed product (unnecessary)
3) pay for EXTRA DOWNLOAD OPTION (that is unique!)
4) pay for delivery (unnecessary)
5) pay for E.U. customs declaration (unnecessary)
6) pay EU tax (unavoidable anyway)

I would get SmartScore pro licence right away, if I could avoid points 2, 3, 4 & 5. The reasonable thing would be to sell download by default and ask extra money for a boxed product. That is how it is done mostly nowadays.

For now, getting the upgrade from Lite to Pro would cost me- $199 for licence + $10 for download + $15 for delivery + $45 local 20% sales tax ($224 total) + around $30 for declaring by a special company. That is $299 total.
Musitek would get 199 from 299 bucks, actually, will now get 0 because of this sales scheme.

I am asking you to consider moving your sales to 21st century. You are developing a creat product and this would probably help you to expand your market outside US.



Hello
We will address each of your points individually:

quote:

1) pay for SmartScore licence (necessary)


Yes. This is necessary.

quote:

2) pay for boxed product (unnecessary)


You pay only for the licence. The box is free. You pay only for shipping ($15 to Canada).

quote:

3) pay for EXTRA DOWNLOAD OPTION (that is unique!)


Finale users must have their serial numbers verified before fulfilling the 1/2 price upgrade to Pro or Songbook. This can only be done by a human being. As explained on the Finale-to-SmartScore upgrade page, we will set you up to download for a $10 administrative fee OR you may apply the shipping fee and have it downloaded for free by requesting "Don't ship. Just set me up for downloading."

4)
quote:

pay for delivery (unnecessary)


Name a software company that does not charge for shipping. NOTE: We ship to schools and churches for free.

5)
quote:

pay for E.U. customs declaration (unnecessary)


Musitek does not charge custom fees. That's between you and Canadian customs.

6)
quote:

pay EU tax (unavoidable anyway)


Likewise. Musitek does not charge any foreign taxes.

We suggest you simply order your half-price upgrade with the note "Don't ship. Just set me up for downloading.". Your cost will be $199 plus the shipping fee. You will pay nothing more.

Cheers

Last edited by Tech Moderator, 1/2/2014, 1:09 pm
12/27/2013, 3:54 am Link to this post Send Email to papageno   Send PM to papageno Blog
 
ZootS Profile
Live feed
Blog
Friends
Miscellaneous info

Registered user
Global user

Registered: 10-2008
Posts: 741
Karma: 14 (+14/-0)
Reply | Quote
Re: SmartScore X2 download sales.


Please pardon me if I am all wrong but I just want to ensure you are not overlooking something. I am in Canada and don't have the issues you mention but given our proximity to the US among other things, that may not be surprising.

I only purchase the downloaded version. I don't have to buy the boxed product if I don't want it and I therefore don't have any delivery charges which I, like you, would want to avoid due to border/customs issues.

Not sure what the Extra Download option really is but I know some websites do offer a service where, for a fee, you can be guaranteed to be able to re-download your product for a few years. Of course, if you promptly backup the download this is not necessary.

I don't know how often Musitek looks at this page - I suspect it is infrequently at best, so I suggest you contact Musitek sales directly and voice your concerns.

---
SmartScore ProX2 - since it came out, SmartScore ProX before it
Windows 10 - since officially released, Win 8.1, Win 7 before it
12/27/2013, 8:05 pm Link to this post Send Email to ZootS   Send PM to ZootS
 


Add a reply





You are not logged in (login)