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pflau Profile
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Registered: 09-2010
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Want to buy download only but kept getting asked to select shipping


I want to buy an upgarde for the SmartScore Lite that came with Finale but since I am an environmentalist I hate CDs and printed documentation and I buy all my software download only. The online store says if I want download only I need to

"Write "Do not ship. Set me up for downloading only." in the text box where you enter your serial number."

However, when I tried checking out I was still asked to select a shipping method regardless what I put in the text box. I don't want to be charged shipping. What to do? Thanks.
9/14/2010, 10:04 pm Link to this post Send Email to pflau   Send PM to pflau Blog
 
tlwebb Profile
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Registered: 04-2008
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Re: Want to buy download only but kept getting asked to select shipping


Hi pflau

When I got home tonight I checked the Musitek website and I must admit I am a bit confused. I checked all sorts of ways to upgrade from SSLite, but the only time I saw a reference to SSLite was in a message "NOTE: Finale/PrintMusic users: Use the hot link in SmartScore Lite to order your upgrades." I suspect the link in your current software is how you got to whereever you did, so I can't help much past there.

You will find a few very helpful users here on the forum, but you could grow a long beard waiting for any reply from a real Musitek person. In your situation I would advise calling them at their contact number 800-676-8055. I think that is your best chance for success in your endeavor.

Good luck.


Last edited by tlwebb, 9/15/2010, 5:34 pm


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SSX Pro V10.3.3.; WinXP-SP3 (32-bit)
9/15/2010, 5:33 pm Link to this post Send Email to tlwebb   Send PM to tlwebb
 


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